Ideas & Insights.
Diagnosing business problems, shipping custom software, and what it actually takes to run. Practical thinking for building and improving your business.
42 articles RSS
How Founders Should Brief an Agency for an AI Workflow Brief agency for AI workflow with six inputs: problem, numbers, systems, output, approval, and success metric. Avoid scope creep. Read the article → More articles.
Build vs Buy for Client Portals Build vs buy client portal comes down to 20-30 active clients, unique workflows, and ownership. Hybrid is the default middle path. 
Clef vs Jev: Cloudflare's Open Decision Model Takes On Typesafe Clef vs Jev comes down to latency, benchmarks, images, and context length. Cloudflare says Clef is faster; Jev still wins on tool-call deciding. 
How to Scope a Custom CRM for a 10-Person Team Scope custom CRM 10 person team builds only when the workflow is unique, costs are climbing, or spreadsheets are eating time. 
OpenAI Dots: The Complete Guide to Features, Pricing, Safeguards, and ChatGPT Space OpenAI launched Dots, always-on agents powered by GPT-6 Astra, and ChatGPT Space. Who gets it, what it costs, how the safeguards work, and what operators should do now. 
What to Automate After You Already Automated Invoicing Next process to automate after invoicing: reminders, reconciliation, or reporting, based on your bottleneck. Cut manual work and DSO fast. 
How We Let AI Agents Use Our Logged-In Chrome Without Taking the Screen AI agent browser automation can use a logged-in Chrome profile in background tabs, with 64 agents max and no screen takeover. 
How We Built an AI Podcast That Writes, Voices and Publishes Itself Every Morning How to make an AI podcast that writes, voices, checks, and publishes itself daily with Cloudflare Workers, GitHub Actions, Gemini, and Transistor. 
Spreadsheet Ops to a Real Admin Tool: The Cutover Replace spreadsheets with an admin tool by shipping read-only first, then moving write access surface by surface after reconciliation. 
How to Migrate Off HubSpot Without Losing the Pipeline Migrate off HubSpot by moving contacts, companies, deals, and associations first, then freezing edits and cutover to avoid pipeline loss. 
Custom Booking Tool vs Calendly for Service Businesses Custom booking tool vs Calendly: use Calendly for one person, one service, one price; build custom when staff, rooms, deposits, or data ownership matter. 
Why Your Agency Should Automate Client Blog Publishing in 2026 Client blog automation saves time by automating briefing, formatting, internal linking, optimization, scheduling, and CMS upload across accounts. Nothing filed under that topic on this page.
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