Featured Case Study

Ringwell

Enterprise voice intelligence platform with zero-knowledge encryption for the casino industry

Zero-Knowledge EncryptionAI Voice CampaignsMulti-Tenant SaaSNext.js 15
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Zero-Knowledge
Encryption
Multi-Tenant
SaaS Platform
AI-Powered
Voice Calls
Enterprise
Grade Security

The Problem

Casinos need to communicate with players about promotions and events, but face critical challenges:

  • •Privacy Concerns: Hesitant to share customer PII with third-party platforms
  • •Compliance: Strict regulations around customer data (GDPR, CCPA, gaming regulations)
  • •Scalability: Manual calling is expensive and doesn't scale
  • •Personalization: Generic scripts don't resonate with players

Pain Points

✗
Low engagement with email and SMS
✗
Cannot share customer data securely
✗
Manual calling doesn't scale
✗
No personalization at scale
✗
Compliance concerns

The Solution

A zero-knowledge voice campaign platform that enables casinos to execute personalized AI-powered campaigns while maintaining complete data privacy.

Zero-Knowledge Architecture

Customer PII encrypted client-side before leaving the browser. Ringwell cannot access or decrypt customer data—mathematical guarantee of privacy.

AI-Powered Voice Campaigns

Personalized voice calls with natural conversation flow. Real-time transcription, call analysis, and outcome tracking for every campaign.

Multi-Tenant Isolation

Complete data separation between casinos with three layers of security: encryption, Row Level Security, and application-level authorization.

Enterprise Security

AES-256-GCM encryption, PBKDF2 key derivation (100k iterations), SHA-256 hashing, and comprehensive audit logging for compliance.

Campaign Management

Create, approve, and execute campaigns with custom scripts, voice selection, and real-time analytics. Built-in DNC management.

Production-Ready Platform

Full admin and casino portals with 50+ components. Handles unlimited casinos and campaigns with scalable architecture.

Technical Architecture

Built with enterprise-grade security, zero-knowledge encryption, and scalable architecture.

Tech Stack

Framework
Next.js 15
Frontend
React 19
Language
TypeScript
Backend
Supabase
Voice AI
VAPI
Encryption
AES-256-GCM
Security
Web Crypto API
Database
Row Level Security

Security Features

AES-256-GCM Encryption
Client-side encryption
PBKDF2 Key Derivation
100k iterations
Row Level Security
Database-level isolation
Multi-Tenant Isolation
Three layers of security
Audit Logging
Complete compliance trail
DNC Management
Built-in compliance

The Journey

From concept to enterprise platform

Discovery

The Challenge

Casinos needed to communicate with players but were hesitant to share customer PII with third-party platforms. Traditional methods had low engagement rates.

Design

Zero-Knowledge Solution

Designed a platform where casinos retain complete control over customer data. Ringwell provides infrastructure but cannot access customer information.

Development

Production Build

Built with Next.js 15, client-side encryption, and VAPI integration. Implemented multi-tenant isolation, campaign management, and real-time analytics.

Launch

Enterprise Platform

Delivered a production-ready platform with zero-knowledge encryption, AI-powered voice calling, and comprehensive campaign management for the casino industry.

The Results

A production-ready platform that transforms casino-player communication with zero-knowledge security.

Business Impact

  • Zero-knowledge architecture ensures customer data privacy
  • Multi-tenant isolation supports unlimited casinos
  • AI-powered voice calls with personalized scripts
  • Built-in DNC management and audit logging

Technical Excellence

  • Client-side encryption with Web Crypto API
  • Production-ready admin and casino portals
  • Real-time analytics and call transcripts
  • Scalable architecture built for growth
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