Case studies — AI APP · ENTERPRISE
Ringwell
Multi-tenant platform for casinos to design, launch, and monitor AI-powered outbound voice campaigns, with zero PII stored in plaintext anywhere in the system.
ZipLyne built the full platform: zero-knowledge AES-256-GCM encryption architecture, VAPI-powered AI voice agents, a drag-and-drop campaign builder, and real-time outcome dashboards, with Supabase RLS enforcing complete data separation between casino clients.
Enterprise AI. Zero-knowledge architecture.
All guest PII encrypted client-side with AES-256-GCM before hitting the server. The platform never sees decrypted data. Each casino holds its own encryption key, ZipLyne infrastructure holds none.
Configurable AI personas, campaign scripts, natural language branching, and voicemail detection. Guest name, loyalty tier, and offer details resolved at call time by decrypting only the fields needed.
Loyalty offers, win-back calls, VIP invitations, built in a visual script editor. Dynamic variable injection for each guest. No engineering required to launch a new campaign type.
Row Level Security policies enforce complete data separation between casino clients at the database layer. Webhook pipeline: VAPI → Cloudflare Workers → Supabase for durable call result storage.
AI + compliance, not a trade-off.
AI voice agents handle outbound calls, detect voicemail vs. live answer, branch naturally through script trees, and record outcomes.
Client-side encryption using the native Web Crypto API. Keys never leave the casino's environment. No third-party key management dependency.
Call outcomes, answer rates, conversion tracking, and sentiment scoring, surfaced per campaign, per day, per guest segment.
What it runs on.
On the bench.
- VAPI
- Next.js
- Supabase
- Cloudflare Workers
- AES-256-GCM
- Web Crypto API